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General

We are committed to protecting the privacy of the information we collect about you.  Any information we collect from you is used to provide you with support and service that is personal and professional.

How is the information used?

We will use the information you provide to us to:

– arrange and provide the services you order through us.

– invoice and arrange payment of the price for services provided to you through us.

– with your permission, keep you up to date with information about services provided by us and our partners and providers.

– with your permission, send you information we think you may find useful, including information about new products and services we may be offering or plan to offer.

– undertaking any dealings or transactions with you;

– enhancing our website so that The Robinson Duo Limited may offer you a better, more personalised and tailored service.

Our website may use ‘cookies’. Cookies are an element of data that the website can send to your browser, which may then store it on your system. To use our website you do not necessarily need to enable your browser to accept cookies, although some information/services may not be available if you disable your browser not to accept cookies.

Our website may use Google Display Advertising services. We may use Google Analytics cookies for AdWords Remarketing – displaying Robinson Duo advertisements on the Google Display Network based on visitors’ interactions with the Robinson Duo website. No personally identifiable data is collected for this advertising. Visitors can opt out of Google Analytics for Display Advertising and customise Google Display Network ads using Google’s Ads Preferences Manager. Visitors can also opt out of visit information being collected by Google Analytics on all websites by using the Google Analytics Opt-Out Browser Add-On.

With whom is the information shared?

We may disclose aggregate statistics about our clients and applicants in order to describe its services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information. 

We may disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend our, or our team’s rights, property or personal safety. 

Security

We place great importance on the security of all personally identifiable information associated with our clients, partners and providers.   We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information data under our control.   While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this. The Robinson Duo Limited shall not be responsible for any breach of security caused by third parties, nor represents that our website is completely secure.

Your rights

You have a legal right to a copy of all the personal information we hold about you. You also have a right to correct any errors in that information. You have a right to prevent us using your personal information for direct marketing purposes.  Regarding any questions, concerns or comments you have about this policy or the enforcement of your rights please email team@robinsonduo.co.nz.